VoIP Applications

• Conference Server
• Auto-attendant/IVR
• Call queuing/Automatic Call Distribution (ACD)
• Voicemail and Self-Service
• Call Parking, Pickup, & Transfer
• Included VoIP applications are easily extendable
• Open, documented “CG/PL” (CommuniGate Programming Language) for a powerful voice development platform

Key features of CommuniGate

• Easy to administer
• Intituitive configuration and management
• WebAdmin interface and a command line interface for provisioning and automation
• Single system image
• Consolidated identity management
• Delegated services and administration Cost-effective
• Lowest TCO
• Reliable with minimal maintenance
• Scales in size without affecting current users
• Convergence of voice and messaging reduces expenses Optimized for performance
• Multi-threaded and multiprocessor optimized
• Eliminates resource-expensive file locking
• Utilizes advanced file systems
• Multi-core optimized Proven reliability
• 99.999% uptime
• No single point of failure
• Active-Active clustering

CommuniGate Pro Integration with Your Environment

• Microsoft Exchange™ and Active Directory™ authentication and provisioning – domain support across a combined environment
• Lotus Notes™ calendar sharing with iCAL/iMIP/iTIP
• Integrated directory with LDAP, Active Directory™, RADIUS, Kerberos, PAM and Windows - and Unix/Linux OS accounts and passwords
• Easy VoIP integration with your FXO/FXS or VoIP-PSTN gateways
• SMS/MMS message routing
• Seamless migration from Exchange™, v7-style mailboxes or any IMAP/POP server, including a ‘live and transparent’ migration, allowing both systems to be fully active throughout

Groupware and Calendaring for Collaboration

CommuniGate Pro offers integrated groupware functionality for enterprise environments, including support for email, shared folders, calendaring and group scheduling. Microsoft Outlook users can take advantage of the same advanced collaboration tools that they experience with Microsoft Exchange™. They receive email, schedule appointments, share free/busy information, and reply to meeting requests in the familiar Outlook interface. In addition, with CommuniGate Pro users can access all forms of IP Communications via one Inbox. The multi-language WebUser Interface for webmail enables mobile users to access email, calendars, contacts, group scheduling and electronic discussions via any browser. Standards-based calendaring support of iCAL/iMIP/iTIP, WebDAV and vCal allows integration with existing shared calendar and publishing systems. CommuniGate Pro also includes Pronto! a secure and portable lightweight Flash client for IP Communications anywhere.

Real-Time Communications

Real-time communications are offered via the built-in SIP server for register, proxy and presence services for SIP-enabled devices. The software supports Instant Messaging (IM) via Microsoft Windows Messenger and any other SIP-based IM client, VoIP, video-conferencing and desktop applications such as whiteboarding.
With CommuniGate Pro’s SIP “Make Call” feature, voice calls can be made directly from Outlook. 5x Initiating a call is as easy as selecting a contact’s name in your address book, and then Outlook initiates the call from your VoIP application or IP phone. A variety of SIP-enabled applications enable users to connect and communicate in real time.

Real-Time Communications SIP Server

The advanced SIP infrastructure features “near-end - far-end” NAT traversal technology, SIP proxy and SIP registrar, plus a SIP presence server to manage complex client environments, buddy lists and server side configuration data. CommuniGate Pro provides a secure VoIP, instant messaging and video conferencing environment for users, no matter where they are in the world. CommuniGate Pro also has the built-in ability to dynamically discover and adjust for firewalls, VPNs and NAT on both the client and server connections to the Internet. The multi-threaded architecture provides registry services with a capacity to handle millions of VoIP users and SIP proxy services for thousands of call signals per second.

Dynamic Clustering for Guaranteed Uptime

CommuniGate Pro’s unique Dynamic Clustering functionality sets it apart from other solutions by allowing customers to support millions of accounts while providing “Five Nines” (99.999%) uptime. With the Dynamic Cluster architecture, the system remains up and running even if multiple hardware components fail, making it a fast, scalable and reliable messaging solution with cost effective growth. A CommuniGate Pro Cluster can reside on both Network-Attached Storage (NAS) systems using NFS and Storage-Area Network (SAN) systems. It can use either fiber or iSCSI and runs with a variety of Cluster File Systems providing massive scalability and performance options, as well as resilient architectures for Disaster Recovery and Business Continuity. SIP Farm and its unique technology provides 99.999% uptime for voice applications, proven in a benchmark supporting 10 million voice users with ease.